Welcome to our Help Center! Below are answers to some of the most common questions about our products and services. If you need further assistance, don’t hesitate to reach out.
🌿 Are the products organic and certified?
Yes, all our products are made with 100% natural ingredients and are PCSIR & DRAP registered to ensure safety and authenticity.
💳 What payment methods do you accept?
We offer the following secure payment options:
- Cash on Delivery (COD)
- Bank Transfer
🚚 How long does delivery take?
Orders are processed quickly and typically delivered within:
- 2 to 3 working days
🧴 Are products safe for sensitive skin?
Yes, our formulas are gentle and skin-friendly.
For added safety, we recommend performing a patch test before full application.
🔄 Do you offer refunds or exchanges?
Yes, we offer refunds or exchanges for unused items returned within 3 days of delivery. Please ensure items are in original condition and packaging.
📩 Still need help?
We’re here to support you!
📧 Email us: organicch952@gmail.com