Shipping Policy

At Organic Care Hub, we are committed to delivering your order safely and promptly.

✅ Delivery Coverage:
We deliver across Pakistan through trusted courier partners.

⏳ Processing Time:
Orders are processed within 1–2 working days after confirmation.

📦 Delivery Time:
Your order will typically arrive in 2–3 working days, depending on your location.

💸 Shipping Charges:

• Flat Rate: Rs. 200
• FREE Shipping: On orders above Rs. 2,000

📲 Order Tracking:
Tracking details are shared via SMS or WhatsApp once your parcel is dispatched.

🔄 Refund & Return Policy

We want you to love what you purchase. However, if you’re not satisfied:

🗓️ Return Window:
You may request a return within 3 days of delivery.

📦 Return Conditions:

• Item must be unused, unopened, and in its original packaging
• Sale items or used/opened products are not eligible for return

🚚 Return Shipping:
Return shipping is the customer’s responsibility

💰 Refund Timeline:
Refunds are processed within 5–7 business days after the returned item is received and inspected.

📩 How to Request a Return:
Email us at: organicch952@gmail.com
Include your Order ID and reason for return.